Bet Central promotes gambling as an enjoyable activity and encourages customers to view it as a form of recreation, not a way to make money. We advise customers never to gamble more than they can afford to lose.
On request, we can provide an account statement showing how much you have spent with Bet Central. We also offer several responsible gambling tools to help you stay in control.
Set deposit limits on a 24-hour, 7-day, or 30-day rolling basis to control how much you add to your account.
Take a short break by temporarily suspending your account for 1 day, 1 week, or 1 month.
Take a longer break from gambling. During self-exclusion you cannot access your account and will not receive marketing emails. Options range from 6 months to 5 years, with extensions available on request.
Visit payments.betcentral.bet/account to request Self-Exclusion, Time Out, or to update Deposit Limits.
You may also contact us confidentially at 08000 33 77 22.
More guidance on staying in control can be found at
www.gamcare.org.uk.
Remember — when the fun stops, stop!
GAMSTOP is a free service that allows you to self-exclude from all online gambling companies licensed in Great Britain. Visit www.gamstop.co.uk to register.
Note: Self-exclusion with Bet Central is voluntary. We take all reasonable steps to prevent access during exclusion. However, we accept no liability if you manage to bypass exclusion through alternate details or third parties.
We send regular responsible gambling interaction emails with tips, reminders, and support. We also highlight our tools—deposit limits, time outs, and self-exclusion—so players can remain in full control. All tools are available on our Staying in Control page.
All new customers must submit valid government-issued ID and proof of address. Documents are verified by Bet Central staff before betting access is granted, and securely stored for future reference if required.
Bet Central has a dedicated officer responsible for monitoring and processing suspected money laundering cases. All staff are trained to detect and correctly handle these situations. Additional information is available on request.
We take data protection seriously, using advanced encryption and security practices to safeguard all personal and financial information. Data is never shared or accessed unlawfully and is handled in accordance with industry standards.
Our staff is trained to recognise signs of problem gambling and offer guidance on available tools or external support services. This ensures a safe, informed, and responsible environment for all customers.
We must verify your identity to ensure you are over 18 and legally allowed to use our services. Accounts will not be activated until verification is complete.
We partner with SmartSearch and may request additional documents such as:
As a licensed UK betting operator, we must ensure that customer funds come from legitimate sources. When certain thresholds are reached, we may request supporting documents to verify the source of your funds.